SMS allowance & pricing
Every Seatd plan includes 120 SMS messages per month — enough for most businesses. Here's exactly how it works.
This resets automatically at the start of each billing cycle. There's nothing to set up — your allowance just renews every month with your subscription.
Booking confirmations
Sent automatically the moment a client books
Appointment reminders
Sent 24 hours before each appointment
Cancellation notices
Sent when you or your client cancels a booking
Re-engagement messages
Sent to lapsed clients to bring them back
Review requests
Sent automatically after a completed appointment
We'll email you once you reach 100 SMS for the month — just a friendly heads up that you're approaching your limit. No action is needed, and your bookings, reminders and SMS automation continue working without interruption.
If you go over your 120 included SMS in a month, additional messages are charged at £0.08 per SMS. These are added automatically to your next invoice — there's nothing to do manually, and your service is never interrupted.
Example: if you send 135 SMS in a month, you'll be charged for 15 additional messages — that's just £1.20 extra on your next invoice.
For most independent professionals and small studios, 120 SMS per month covers confirmations, reminders, and review requests comfortably — that's roughly 30–40 bookings per month with both a confirmation and reminder sent for each. Busier businesses or larger teams may go over occasionally, which is exactly what the overage pricing covers — no plan changes needed, no surprises.
Want to check your usage?
View your SMS history and current month's usage in your dashboard.
View SMS Log →